Strawberry Phone Charm, Strawberry Keychain

These kawaii strawberry sundae phone charm is handmade and designed with love, please handle with care. It comes with pearls, glass beads and crystals.

Important note: These jellyfish charms are made of glass which makes it extra fragile. Please handle with extra care and love! Each piece is carefully hand made by me, giving each piece its unique detail & character. Therefore, please understand that no two items look exactly alike and all jewelry may vary slightly from each other making each piece uniquely whimsical.

Once an item is dropped off at Canada Post, Moonflower Studios is no longer responsible for the package and will not be responsible for a product replacement or refund if the item arrived damaged.

PACKAGING:
All items are nicely packaged in an elegant jewelry pouch, bubble wrapped for extra protection.

SHIPPING
Our turnaround time is generally 5 – 10 business days. This can change during peak seasons.
All jewelry comes packaged beautifully with love & care.

Returns & Exchanges

All items are final sale due to the nature of products.

Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy. We stand behind our handmade goods that are inspected to assure customers are to be satisfied with them. Each request will be treated fairly and reasonably. We believe when treating our customers evenly and respectfully that they are fair and polite with us.

RETURNS: Unfortunately, we are unable to accept returns. Due to the nature of our products and hygiene purposes but if you have any problem with your items, please send me a message or email me at moonflowerbyrochelle [!at] gmail.com within 48 hours of receiving the product to open up a conversation on how we may address your concern. We are always happy to help!

I never received my order – what do I do?

Thank you for understanding!

• Once an item is dropped off at Canada Post and is shown as “in transit,” Moonflower Jewelry is no longer responsible for the package and will not be responsible for a product replacement or refund if the item is lost.

• If you have any shipping issues, please contact Canada Post directly with your tracking number.

• There are times when Canada Post will indicate “delivered” before it is actually delivered. if this occurs, please wait 3 business days. If still undelivered, please contact Canada Post directly.

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If you have any questions please let me know I will respond to your message you as soon as I can! We appreciate the patience.